FAQs

Yes, we are welcoming new patients to our practice! Please see the list of insurances that we accept under the Insurances section of our website.

Before scheduling an appointment with our pediatric office, please ensure all healthcare records are shared with us. This helps us facilitate a seamless transition and deliver the highest standard of care tailored to your child’s needs. Medical records give us valuable insight into your child's medical history, past treatments, and ongoing health needs.

Our office is open:

Monday- Friday

Appointment Hours: 8:10am-4:20pm

Telephone Hours: 7:30am-5:00pm

Saturday Walk In Clinic-Established Patients Only 

Appointment Hours: 8:30am-11:00am 

Telephone Hours: 8:00am-11:00am

To make an appointment with your pediatrician, please call our office or send an appointment request through your patient portal.

Please refer to our Insurance page to review a list of accepted insurance carriers. Call our office if you have insurance questions.

For non-urgent matters mild illness, scheduling appointments, or refilling medications, please call during regular office hours. 

If you have an urgent medical question and need to speak with our After-Hours Triage Nurse, call our main number 615-261-1210, and choose option 2. They will reach out to the on call provider if needed. 

We encourage you to visit our child health resources for helpful information before calling our after-hours clinician. Please note any non-urgent calls such as refill requests will result in a $25 charge.

IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

Every effort is made to arrange your child's care and follow-up visits with the pediatrician of your choice. When your child is ill and needs to be seen the same day, they may see any one of our care providers.

Our routine well-child visits schedule follows the American Academy of Pediatrics guidelines.

To determine if a referral is needed please call our nurse triage line. They will determine if an appointment is needed with your PCP prior to giving a referral. Most referrals are completed and submitted directly to the specialist's office by your PCP. Please schedule your appointment with the specialist after your referral has been submitted. 

Your lab results may be visible in the patient portal before your provider has had the opportunity to review them. Once all lab results have been received the ordering provider will review and address them. A nurse or provider will contact you to discuss the results.

You will receive a call immediately with any lab results that require urgent attention. 

For medication refills, please ensure there are no refills available by calling your pharmacy. If there are no refills available, call our office or send a patient portal message and our team can assist you. We are dedicated to ensuring your child’s medications are available when needed.

Yes, in fact we strongly encourage parents-to-be to visit our office for a prenatal appointment. This is a great way to get acquainted with our office and our pediatricians. Visit our expecting parents page for more information.

We recommend that your newborn be seen in our office 1-2 days after discharge from the hospital. Our staff understands the importance of this first visit and will make every effort to schedule this visit promptly.